Privacy Policy

MJ Ceilings Pty Ltd (ABN 33 634 648 338) ("MJ Ceilings", "we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, hold, use and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or providing us with your personal information, you agree to the practices described in this policy.

What personal information do we collect?

The types of personal information we may collect include:

• Your name and, where relevant, your company or business name.
• Contact details, including your email address and phone number.
• Information you submit through our contact and quote forms, such as the details of your project, the service you are interested in, site information and anything else you choose to include in your message.
• Information you provide when you contact us by phone, email or social media, or when we deal with you in the course of providing our services.
• Technical information about your visit to our website, such as your device type, browser and the pages you viewed.

How do we collect personal information?

We collect personal information directly from you: when you complete a form on our website, call or email us, follow or message us on social media, request a quote, or engage us to carry out work. We may also collect limited technical information automatically when you browse our website, as described in the cookies section below.

Why do we collect, use and disclose personal information?

We collect, hold, use and disclose personal information so that we can:

• Respond to your enquiries and provide quotes for plastering, ceiling, partition, fit-out and cladding work.
• Plan, coordinate and deliver our services, including communicating with you about scope, timing and site access.
• Invoice for our work and maintain business records.
• Improve our website and services.
• Comply with our legal obligations, including licensing, safety and taxation requirements.

We do not sell your personal information. We only send marketing communications where you would reasonably expect it or you have agreed to receive them, and you can opt out at any time by contacting us using the details below.

To whom do we disclose personal information?

We may disclose personal information to:

• Our employees and contractors, so they can deliver the work you have engaged us for.
• Builders, project managers and other trades where necessary to coordinate a project you are part of.
• Service providers that support our business, such as website hosting, email and accounting providers.
• Government agencies, regulators and other parties where required or authorised by law.

Disclosure of personal information outside Australia

Some of the technology providers that support our website and business systems (for example hosting and email services) may store information on servers located outside Australia, including in the United States. Where this occurs, we take reasonable steps to ensure those providers handle personal information consistently with the Australian Privacy Principles.

Using our website and cookies

Our website may use cookies and similar technologies to help it function correctly and to give us anonymous information about how visitors use it, such as which pages are viewed. This information does not ordinarily identify you personally. You can adjust your browser settings to refuse cookies, although some parts of the website may not work as intended. Our website also embeds third-party content, such as Google Maps, which may set its own cookies under the privacy policy of that provider.

Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification and disclosure. Information submitted through our website is transmitted over a secure connection. We retain personal information only for as long as it is needed for the purposes described in this policy or as required by law, and we destroy or de-identify it when it is no longer required.

Links to other websites

Our website contains links to third-party websites, such as our Instagram profile and the NSW Government licence check service. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

Accessing or correcting your personal information

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete, by contacting us using the details below. We will respond within a reasonable time. In limited circumstances the law may allow or require us to refuse access, and if so we will tell you why.

Making a complaint

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first using the details below and we will investigate and respond within a reasonable time. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contact us

If you have any questions about this policy or how we handle your personal information, please contact us:

• Phone: +61 433 249 142
• Email: info@mjceilings.com.au
• Location: Prestons NSW 2170

Changes to this policy

We may update this policy from time to time. The current version will always be published on this page. This policy was last updated in August 2026.